RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 731–740 of 3,192 reviews (5 star)

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“

Kieran very clear and understanding though out the course

Lisa R · 27 Jun 2025
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“

The trainer was very informative and knowledgeable and made the course to be fun and relaxed even on a hot day in a very warm room.

Lorraine b · 27 Jun 2025
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“

Course content interesting and useful and was well delivered by Kieran who engaged with us all and made it enjoyable.

Claire L · 27 Jun 2025
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“

Good course, explained in an engaging and down to earth manner. Lots of practical examples given, to relate it back to everyday practice, and good feedback for any questions. Thank you!

Jonathan H · 27 Jun 2025
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Response: Thanks, Jonathan, for taking the time to leave this fantastic feedback on the course and delivery by Kieran. It sounds like an enjoyable day. Thanks again!

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Excellent course and well delivered.

Ann H · 27 Jun 2025
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Really well explained, trainer engages very well

Nathan C · 25 Jun 2025
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“

Good course

Corinne L · 25 Jun 2025
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“

Course very good...followed each section easily. Made the course easy to follow

Lorraine C · 25 Jun 2025
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“

I spoke to more experienced staff members during this training and received value advice for altering situations for staff and service users.

Emma P · 25 Jun 2025
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Response: Hi Emma, Thank you for taking the time to leave feedback. It’s great to hear you found the course valuable and that you had the opportunity to share your experience. We hope that by attending the training this will further support you within your role.

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Brilliant training and trainer

Sarah B · 25 Jun 2025
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