RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 661–670 of 3,257 reviews

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Great trainer and great course. Course content and materials detailed and easy to understand.

Amy T · 17 Jul 2025
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Response: Thank you, Amy, for your feedback. I’m pleased to hear you found the course content and materials clear and detailed and that you enjoyed the delivery by Kieran.

Excellent course, trainer very thorough, polite and courteous.

Wayne h · 16 Jul 2025
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Interactive and very knowledgeable. I had a good day.

Aishat S · 16 Jul 2025
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The course was brought alive and made more enjoyable for all involved thanks to the energy from the course instructor who was professional and understanding with a warming nature keeping the course enjoyable despite the very hot temperatures we all had to cope with. Thank you

mark e · 15 Jul 2025
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The course is well structured nd well taught. Alan is mint nd fabulous. I enjoyed my training wholeheartedly. Thank you

Desmond A · 06 Jul 2025
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Alan was amazing his training methods are top notch we always feel we learn so much from him

PAUL R · 05 Jul 2025
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Informative and helpful

Rebecca P · 04 Jul 2025
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Calm and relaxing

Lee H · 04 Jul 2025
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Good refresher training, always great to keep knowledge up to date, also learning new from things and experiences

Leander T · 04 Jul 2025
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Response: Thanks, Leander, for your lovely feedback regarding the delivery of the refresher course with Caroline. It’s great to hear that you had the opportunity to learn from each other and that you enjoyed the delivery of the session.

All okay and useful

DAVID C · 04 Jul 2025
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