RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,339 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 631–640 of 3,189 reviews (5 star)

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Very satisfactory

Joseph O · 02 Sep 2025
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Very good training session, learnt alot of useful information, the course was interesting, the trainer was very efficient and showed good communication skills. Content was good and interesting.

Sharon W · 28 Aug 2025
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Response: Thank you for your feedback. It’s great to hear that the training session was both informative and engaging. We're glad the content felt relevant and that the trainer’s communication style supported your learning. Your comments are really appreciated and help us keep delivering high-quality sessions.

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Amy was wonderful. Thoroughly enjoyed the training. Very helpful and informative

Emma H · 27 Aug 2025
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Response: Thank you for the lovely feedback. It’s great to hear that you thoroughly enjoyed the training and found it both helpful and informative. Amy will be so pleased to know her approach made a positive impact. We really appreciate you taking the time to share your experience.

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Very informative and great breakaways shown and practised.

Paula G · 27 Aug 2025
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Refreshing

irene T · 27 Aug 2025
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The course being very helpful and detailed, and is a very good practice thank you.

Helen L · 27 Aug 2025
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Response: Thank you so much for your feedback, it’s great to hear that you found the course both helpful and detailed. We’re really pleased it supported good practice and gave you what you needed. Your appreciation means a lot!

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Good refresher course based at a good level of understanding

Gail H · 26 Aug 2025
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Excellent very helpful

Pratima P · 26 Aug 2025
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Excellent and informative refresher

Eliabeth C · 26 Aug 2025
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Brilliant at her job and talks well

Tammy C · 22 Aug 2025
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