RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher Reviews

The refresher on break away techniques was really useful as I haven't had to use any since my last training. Due to the training being so recent, the theory side was still reasonably instilled. I have used the PBS approach with both staff and customers and found it really works well. Lee as ever was fantastic in his approach to learning and used real life examples so this helped me to put the learning in real life context.

Lee delivered the training. Excellent course very informative,

Excellent descriptive content Easy to understand Nice pace of course

A very well led course. Amy was very knowledgeable and I felt that the information was very relevant to my role. I feel confident in what I have been taught and I feel that I can now take this confidently to my place of work.

I really enjoyed the refresher course, I Enjoyed seeing Amy was our Trainer, nice to have some familiarity and Amy was a very relaxed but positive trainer, thankyou for today.

Amy simultaneously makes training informative and enjoyable!!! Great relaxed atmosphere of learning...

Absolutely great course

Good trainers. Really did help to reflect on all I was thought last year.

Supperb trainers indeed helpful with remembering all I was thought last year.

Both trainers were very well knowledged Both trainers made the training fun to learn and I feel well educated from the day Thank you