RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,339 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 461–470 of 3,189 reviews (5 star)

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Craig and Kala were confident in delivering the course. Gave good practical examples, were engaging and used humour. Enjoyable refresher, thank you

Donal O · 25 Nov 2025
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Response: Hi Donal. Thank you for your feedback. I’m glad to hear that you found the refresher enjoyable and that Craig and Kala were confident and engaging in their delivery. It’s great to know that the practical examples helped make the session informative and easy to follow.

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Explained very well.

Dwane B · 24 Nov 2025
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Response: Hi Dwane. Thank you for your feedback. It’s good to hear that you found the delivery of the session clear and well explained. We hope that attending the session will further support you within your role.

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Very good and understandable

Jacqueline H · 21 Nov 2025
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Response: Hi Jacqueline. Thank you for your feedback. I’m glad to hear that you found the session clear and understandable. Your comments are appreciated.

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Caroline was very helpful and engaging.

Joanne M · 21 Nov 2025
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Brilliant course presentation was brilliant and a great refresher

Jacqueline B · 20 Nov 2025
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Very interactive and informative training session.

Marbell N · 20 Nov 2025
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It has really been a positive refresher and I have got the opportunity to ask questions which the trainers provide indepth response to.

Oluwakemi M · 20 Nov 2025
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Everything about the training was good 👍 thank you

Laura T · 13 Nov 2025
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Amy has been a great trainer. Interactive session

Seun A · 13 Nov 2025
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Amy did an excellent job delivering the PBS training today. She was incredibly kind, respectful, and explained everything clearly. Really appreciated her support

Konyinsola A · 13 Nov 2025
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