RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 361–370 of 3,248 reviews

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Linda was excellent. Very clear delivery. A very supportive and encouraging approach. The video in the afternoon session did not seem relevant to the task given.

Anita P · 18 Dec 2025
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Thanks .

Christopher T · 18 Dec 2025
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Very g9od

Lesley N · 18 Dec 2025
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Enjoyed the refresher training

Jane K · 18 Dec 2025
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Response: Hi Jane. Thank you for your feedback. I’m pleased to hear that you found the refresher training enjoyable. We hope that the session provides further support in your role.

Learn’t a bit more relaxed atmosphere

Elizabeth W · 18 Dec 2025
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The video bus outdated as the handling of the child is not what is currently right

Anna M · 18 Dec 2025
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The trainer took his time to educate us on the course and the manner the thought us was simple enough for everyone to understand. His a good course trainer with so much in depth knowledge. Above all it was an interactive season and I’m glad to be part of it.

Israel U · 12 Dec 2025
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Good training by Alan

Lisa W · 12 Dec 2025
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Good training

Lauren M · 12 Dec 2025
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Kieran was fantastic, he explained everything really well and was very friendly and open to listening about people experiences, hope to see him again soon x

Charlotte T · 11 Dec 2025
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