RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 261–270 of 3,248 reviews

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Presenter and presentation was brilliant

Abiodun A · 24 Feb 2026
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Excellent

Toliat L · 24 Feb 2026
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Jack made the Course very person centred and totally focused on any questions we had pertaining to the individual we support. Very knowledgeable and skilful in the Breakaway techniques without over complicating things.

Maureen R · 17 Feb 2026
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Response: Thank you, Maureen. We appreciate your feedback and are pleased to hear that Jack’s person-centred approach and clear delivery of breakaway techniques supported your learning and questions during the course.

Paul and Tyler were great!

Rosie B · 17 Feb 2026
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Response: Thank you, Rosie. We appreciate your feedback and are pleased to hear you had a positive experience with Paul and Tyler.

Very enjoyable. Great that it was different from last year.

Jill R · 16 Feb 2026
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Response: Thank you, Jill. We appreciate your feedback and are pleased to hear you found the session enjoyable and valued the updated approach from last year.

Very helpful

Aj F · 16 Feb 2026
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Informative and interesting content

Michael L · 16 Feb 2026
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Very good

Sam T · 16 Feb 2026
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Penny did very good

Amy S · 16 Feb 2026
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Response: Thank you, Amy. We appreciate your feedback and are pleased to hear you had a positive experience with Penny’s delivery.

Yes

Josh M · 11 Feb 2026
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