RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,238 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 2,671–2,680 of 3,251 reviews

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Preferred smaller group easier to take on board. 5/5

Michael L · 16 Dec 2020
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Enjoyed today with Ashley. Smaller group works. Half day would be fine for refresher.

Marie B · 16 Dec 2020
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Smaller groups are so much better, course content was informative and understandable.

Anne W · 16 Dec 2020
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Informative course and the PBS resource booklet is useful. Ashleigh our trainer was good, put everyone at ease. An enjoyable training session, excellent refresher.

Mary W · 16 Dec 2020
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Really enjoyed the course. Much better being in small groups- a lot more interaction but with less people- don't feel quite so awkward! Keep the groups small even after COVID.

Sharon B · 16 Dec 2020
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Informative, really enjoyed the course. Ashleigh was professional, friendly and put everyone at ease.

Alison M · 15 Dec 2020
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Brilliant trainer (Ashley). Really enjoyed. Full of knowledge, very approachable, nice person and the best training!! 10/10, loved it. Ada

Adrianna R · 15 Dec 2020
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Ashley and the course content really good, 5 stars! a great training day with Ashley

Michelle S · 15 Dec 2020
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Ashleigh has been fantastic, she kept the course fun and energetic. A brilliant day!!!

Sally J · 15 Dec 2020
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Course with Ash today was very useful and easy to remember

Maria P · 15 Dec 2020
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