RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 241–250 of 3,248 reviews

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Really good

Gena M · 02 Mar 2026
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Great trainer. Easy to understand

Ibiene A · 02 Mar 2026
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All good.

Brooklyn s · 02 Mar 2026
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Very interesting and very knowledgeable really enjoyed the course and felt very welcome

Catol S · 27 Feb 2026
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Response: Thank you, Catol. We appreciate your feedback and are pleased to hear you found the course interesting, felt welcomed, and valued the trainer’s knowledge.

Was nice for the refresh

Shannen P · 26 Feb 2026
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Very informative and presented well

Andrew J · 26 Feb 2026
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Response: Thank you, Andrew. We appreciate your feedback and are pleased to hear the session was informative and well presented.

Ron used a really good teaching strategy , explaining everything with real life practical examples which were very relatable. The session consisted a lot of PBS informed case discussions along with revisiting fundamentals of PBS which was really engaging. I really enjoyed the training and the delivery style used as it was very helpful and informative.

Aadhisha S · 26 Feb 2026
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Response: Thank you, Aadhisha. We appreciate your feedback and are pleased to hear that Ron’s use of practical examples and case discussions made the PBS training engaging, informative, and helpful.

It helps a lot to have someone who knows our PWLE

Silvana A · 26 Feb 2026
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Very good

Helen L · 26 Feb 2026
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Excellent as always

Emma W · 25 Feb 2026
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