RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Lee was very clear and did listen to what you had to say and hopefully he can help.

Kathy H · 09 Dec 2021
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Lee was great made me feel confident and relaxed enjoyed the two days Learnt a lot

Monica L · 08 Dec 2021
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Thank you Lee

Benjamin N · 08 Dec 2021
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Very welcoming and insightful

Sonia M · 06 Dec 2021
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Great course. Lee talk through all elements well and took time with everyone.

Carl M · 03 Dec 2021
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Really enjoyed today's training course with Lee. I feel that I got a lot out of the course.

Michelle S · 03 Dec 2021
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Lee was very polite and informative and delivered the course very well and made it enjoyable. Thank you

Lorraine B · 03 Dec 2021
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Lee the trainer kept everyone engaged throughout the course. He was very mindful of asking all the participants if they understood each section of the course. A brilliant day, really enjoyed it!!

Sally J · 03 Dec 2021
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Trainer good at listening to comments of the group and tailoring training to individual examples

Joe S · 03 Dec 2021
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Rachael, was very good at delivering the course which was very enjoyable.

Lynette S · 03 Dec 2021
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