RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 2,131–2,140 of 3,192 reviews (5 star)

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Good course

Anne W · 03 Feb 2023
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Good sesion very informative clear and easy to follow.

Mandy M · 03 Feb 2023
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Friendly and professional

Maggie C · 03 Feb 2023
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Really informative both trainers very patient and went into detail to explain any questions. Breakaway move very good.

Debbie M · 03 Feb 2023
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Response: Thanks for the feedback Debbie, it's great to hear you found the course informative.

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Informative enjoyable course.

Alison M · 02 Feb 2023
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Good day, very nice bloke. Lee Rafter very good at explaining things very patient!

Deborah A · 06 Jan 2023
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Lee was an excellent trainer, very good course

Ashley P · 06 Jan 2023
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Lee Rafter the trainer was very understanding and patient with all. A pleasure to have training from. Hope to see him next year.

Joanne M · 06 Jan 2023
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Lee is a very nice instructor, very calm approach towards the group.

Karen A · 06 Jan 2023
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Fantastic communication and explanation skills you got Lee

Shade O · 05 Jan 2023
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