RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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I enjoyed this course a lot, I felt I learnt a lot more in this refresher then I did the first time round Steve explained everything amazingly and has been a brilliant trainer and has made the day enjoyable

Lauren H · 24 May 2023
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Excellent instructor , very personable and informative .

Clarke N · 23 May 2023
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Response: Thank you Clarke. We place a real emphasis on shared learning and experiences, we find it really helps people connect with the course content. Thanks for your feedback!

Enjoyed the theory and practical work. Any questions were answered well by Steve

Jane B · 23 May 2023
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Really good course

Joanne H · 23 May 2023
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Room was a bit small when doing the practical side

Judy E · 23 May 2023
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Great refresher, Steve kept the group interested & on track.

Sally L · 23 May 2023
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Excellent training. Trainer was knowledgeable with good examples and experiences to draw on. Really useful. Thank you Room could’ve been bigger but not Steve’s fault

Gail F · 23 May 2023
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Great course as always. Great to revisit

Jacqueline P · 22 May 2023
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Overall very good

Jess S · 22 May 2023
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Fantastic trainer and very interesting course learnt a lot and enjoyed doing it! Steve made it fun which helps to keep the knowledge in :)

Nicole M · 22 May 2023
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Response: Thank you Nicole for your positive feedback. We work really hard to deliver our sessions to the highest standards and to make sure it is fun and engaging. We'll make sure to pass your feedback onto Stephen.