RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Good day , enjoyed refresher

rachel l · 15 Jun 2023
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Good course had a good day trainer was good in explaining.

Nasim B · 15 Jun 2023
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Response: Thank you Nasim for your feedback. We are glad to hear you enjoyed the training. We'll happily share your feedback to Liam.

Very good trainer good knowledge

Beverley R · 15 Jun 2023
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All good

Agatha N · 15 Jun 2023
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Very informative and trainer explains in detail and demonstrated very good.

Lorraine D · 13 Jun 2023
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Fantastic training. Very knowledgeable, I can see where I am going to be able to use this training. Fun and interesting, patient and professional.

Lisa M · 12 Jun 2023
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Response: Hi Lisa. Thank you for taking the time to leave detailed feedback. It's great to hear you enjoyed the training. I have personally sent an email to Liam congratulating him on an excellent course.

Liam is very charismatic, and a top bloke. Broke down the course well and was easy to follow.

Alexander J · 12 Jun 2023
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Really informative, very relatable to our service. Good atmosphere. Information made retainable from trainer.

Jennifer N · 08 Jun 2023
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Response: Hi Jennifer. Thank you for the lovely feedback. I have personally sent an email to Penny congratulating her on a excellent course. Thanks again for taking the time to leave detailed feedback.

I found the course very valuable. It was good to refresh and also learn new things. I think everything was covered and found that the trainer did really well explaining everything.

Amanda C · 08 Jun 2023
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Observed session - really informative session from Liam, lighthearted but able to get across the objectives of the session.

Laura N · 08 Jun 2023
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Response: Thank you for your feedback Laura. We are glad to hear you enjoyed the training with Liam and we'll happily let him know your feedback.