RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,335 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 171–180 of 3,185 reviews (5 star)

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“

Very good at his job and touches every part of the course with fact and real life scenarios. Well done Alan

Valentine N · 12 Jun 2026
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The contents and information was made clear

Alexander O · 12 Jun 2026
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Very useful in this kind of job

Jeanilyn A · 12 Jun 2026
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Excellent course with a pleasant trainer and the team. I really gain a lot and well understood all the activities. Looking forward to more training.

Richard S · 12 Jun 2026
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Training very good. Explained really well. Thanks alan and sharon

Leigh T · 12 Jun 2026
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Really informative.great content.

Michelle S · 02 Jun 2026
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Brilliant for both content and presentation.

Gillian K · 02 Jun 2026
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Response: Thank you, Gillian. We appreciate your feedback and are pleased to hear you found both the content and delivery of the course brilliant.

“

Great informative course. Good for theory and practical.

Julie A · 02 Jun 2026
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Loved it. Great refresher. Happy with how much I remember but also different activities to help discussions. Fab

Darren M · 02 Jun 2026
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Amazing training given from Sam and Kerry. The refresher course was needed and good to keep it fresh in my mind.

Tia J · 02 Jun 2026
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Response: Thank you, Tia. We appreciate your feedback and are pleased to hear you found the refresher valuable and that the session helped reinforce your learning.