RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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The person who taught the course was knowledgeable, he used good teaching techniques, he made the lesson interesting and ensured everybody understood the learning outcomes.

Chelsea T · 08 Aug 2023
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Response: Thank you for taking the time to leave detailed feedback Chelsea. It is fantastic to hear that Kieran is explaining the material so well and you enjoyed the delivery of this. We'll be sure to let Kieran know.

Good course Very informative well lead course by a professional trainer

Andrew R · 08 Aug 2023
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good knoweledable course and good trainer

kathleen s · 08 Aug 2023
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Great course content fab trainer

Joanne B · 08 Aug 2023
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Response: Thank you Joanne, It's great to hear you enjoyed the course. We'll be sure to pass on your comments to Kieran.

Always enjoy training with julie

Danielle W · 08 Aug 2023
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Great course with helpful tutors

Bev H · 08 Aug 2023
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Response: Hi Bev, We're so glad you enjoyed the course and thank you for the positive feedback provided.

It's as best it can be really but wish we had to do it less often like maybe every 2/3 years rather than every year

Osanna D · 08 Aug 2023
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Response: Hi Osanna. Thank you for taking the time to leave detailed feedback. It is important to receive training yearly to be refreshed on all your previous skills and knowledge and also most importantly to be aware of any changing needs of the people who require support across the services you work. We will ensure we pass your feedback on to the trainers to review as part of there continuous improvements.

Excellent trainer and wonderful helpful course. Instructor made it clear and fun so easy to learn

Paul W · 07 Aug 2023
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Response: Hi Paul. We're so glad you enjoyed the course and thank you for the positive feedback provided.

Kirstie was really good at the training, it was a really good refresher course, very helpful and very clear, really enjoyable.

Sheryl G · 07 Aug 2023
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Response: Hi Sheryl, thank you for your feedback. It's great to hear that Kirstie refreshed all your previous skills and knowledge and you enjoyed the course delivery. We'll ensure we pass your feedback on.

Very well presented very easy to talk too very knowledgeable and enjoyable.

Craig P · 07 Aug 2023
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