RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 1,811–1,820 of 3,272 reviews

Sort by

Lyndsey was very informative about the course and new what she was talking about. She made the course interesting and enjoyable.

Rebekah D · 13 Sep 2023
Helpful review?YesNo
Report review

Enjoyable and knowledgable experience. Refreshed current knowledge.

Amy Y · 12 Sep 2023
Helpful review?YesNo
Report review

The course went really well. Lindsey showed us the techniques clearly and helped with any questions we had during the course. The practical was very helpful and well ran.

Luke F · 12 Sep 2023
Helpful review?YesNo
Report review

I found the course really interesting and good, i found the trainer was really good at explaining and showing me the techniques. And listened to my questions and answered them really well.

Wendy B · 12 Sep 2023
Helpful review?YesNo
Report review

Response: Hi Wendy, thank you so much for the feedback and we're so glad you enjoyed the training. Sounds like a fabulous day from Linsey and we will be sure to let her know.

Really enjoyed the course, refreshing my knowledge and skills. I find Lindsey knowledgeable and engaging

Beverley D · 12 Sep 2023
Helpful review?YesNo
Report review

Response: Hi Beverley, thank you for your feedback. It's great to hear that Linsey has refreshed all your previous skills and knowledge. We'll ensure we let Linsey know.

went over all of the things I needed to know and refreshed all of my knowledge on the arousal model. We went through all of the aspects of triggered etc. I was engaged throughout and we worked together as it was one on one and got it done. He refreshed me on all of the charts we have to fill out and the severity of outcomes etc.

Levina W · 10 Sep 2023
Helpful review?YesNo
Report review

Response: Hi Levina, Thank you for taking the time to leave detailed feedback. Glad you enjoyed the training one to one and It is fantastic to hear that Liam is explaining the material so well and you enjoyed the delivery of this We'll be sure to let Liam know.

Thank you Dan excellent input very good explanation of course material and well delivered- Also very receptive to questions from group and answered very carefully & clearly

Paul R · 08 Sep 2023
Helpful review?YesNo
Report review

Important course,well presented. Demonsrationd were excellent and time given to new staff. Good knowledge relavent examples given.

Duncan S · 08 Sep 2023
Helpful review?YesNo
Report review

Upbeat, engaging and informative

Jake A · 06 Sep 2023
Helpful review?YesNo
Report review

Really well presented, friendly and helpful course.

Jake C · 06 Sep 2023
Helpful review?YesNo
Report review

Response: Hi Jake. Thank you for the lovely feedback. Glad you enjoyed the training. We'll be sure to let them know.