RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 1,721–1,730 of 3,272 reviews

Sort by

Really good

Karen S · 09 Oct 2023
Helpful review?YesNo
Report review

Great interactions throughout the course. Very knowledgable instructor.

Karen D · 06 Oct 2023
Helpful review?YesNo
Report review

Response: Hi Karen, Thank you for the lovely feedback. Glad you enjoyed the training and found Coralena was knowledgeable in the course subject We'll be sure to let Coralena know.

Very informative course, I have learnt a lot

Jonathan M · 05 Oct 2023
Helpful review?YesNo
Report review

Excellent tutor, made it easy to understand

Mike T · 05 Oct 2023
Helpful review?YesNo
Report review

It was really interactive and the content useful

Emmanuel F · 05 Oct 2023
Helpful review?YesNo
Report review

Just hope I can remember it if I needed to use it

Irene T · 05 Oct 2023
Helpful review?YesNo
Report review

Response: Hi Irene, Thank you for your feedback. If you require any further support, please do not hesitate to contact the team at NCHA for further guidance and support.

Very good refresher course

Michelle T · 05 Oct 2023
Helpful review?YesNo
Report review

Response: Hi Michelle. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Kieran. We'll ensure we let him know.

Excellent course and trainer

Steven. K · 05 Oct 2023
Helpful review?YesNo
Report review

Response: Hi Steven. Thank you for the lovely feedback. We'll be sure to let Kieran know how excellent you found the course and how excellent he has been too.

Overall good of refreshing on the skills from previous course.

Joanna F · 05 Oct 2023
Helpful review?YesNo
Report review

Great trainer, great course very informative

Stevie D · 05 Oct 2023
Helpful review?YesNo
Report review