RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 1,661–1,670 of 3,272 reviews

Sort by

Need to keep refreshed.

Bernadette S · 07 Nov 2023
Helpful review?YesNo
Report review

Response: Hi Bernadette, thank you for your feedback. It's great to hear that Kieran has refreshed all your previous skills. It's good to keep refreshed to keep up to date with current practices and legislations. We'll ensure we let Kieran know.

This course is relevant in all work places I have learnt new techniques whilst on the course trainers were patient and explained all the relevant information needed in yhe easiest possible way

Kristan M · 01 Nov 2023
Helpful review?YesNo
Report review

Response: Hi Kristan, thank you for the lovely feedback and I'm so glad you have taken something away from the course to use in your workplace.

Very informative and great refresher course to relearn breakaway skills.

Lindsay D · 30 Oct 2023
Helpful review?YesNo
Report review

Great course, great trainee.

Jody M · 30 Oct 2023
Helpful review?YesNo
Report review

Very good information given, practical demonstation was very good, a lot of examples and plenty of time given to learn. All questions answered to very good detail.

Nine M · 30 Oct 2023
Helpful review?YesNo
Report review

Response: Hello Nine, really glad you got a lot out of the course and seems you learnt a lot. we'll be sure to let Linsey know how much you have gotten out of her training.

Linsey is an very engaging trainer. Alway's extremely professional and makes the training experience fun

Lynn D · 30 Oct 2023
Helpful review?YesNo
Report review

Linsey was really knowledgeable made the course very enjoyably

Sarah M · 30 Oct 2023
Helpful review?YesNo
Report review

Fabulous trainer. Talked us through everything and was so thorough. Asked us all many times throughout the day if we needed a re-cap.

Sally J · 24 Oct 2023
Helpful review?YesNo
Report review

Response: Hi Sally, Thank you for taking the time to leave detailed feedback. We are glad to hear you enjoyed the training and It is fantastic to hear that the Kieran is explaining the material so well and you enjoyed the delivery of this.

Really enjoyed the course today. Got a lot out of it and a great reminder how to use the breakaway techniques.

Michelle S · 24 Oct 2023
Helpful review?YesNo
Report review

Response: Hi Michelle, Thank you for your feedback. We are glad to hear you enjoyed your refresher course with Kieran and we'll happily let him know your feedback.

Very good quality

Mark K · 24 Oct 2023
Helpful review?YesNo
Report review