RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Jon was made the day enjoyable, he had good delivery. He has excellent knowledge and explained everything well.

Sarah B · 13 Nov 2023
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Response: Hi Sarah, thank you for taking the time to leave detailed feedback. Glad you enjoyed the training and It is fantastic to hear that the Jonathon are explaining the material so well and you enjoyed the delivery of this.

Absolutely great course, was different and very interesting, Lee really knows his stuff

Elizabeth W · 10 Nov 2023
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Response: Hi Elizabeth, Thank you for the lovely feedback. I have personally sent Lee an email congratulating him on an excellent course. Thanks again for taking the time to leave feedback.

Really enjoyed the course ,Very interesting Lee helped us understand all aspects of pbs.

Gillian S · 10 Nov 2023
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Lee was an excellent trainer and the training was highly enjoyable

Zoe F · 10 Nov 2023
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Response: Hi Zoe, thank you for the feedback, we'll be sure to let Lee know you enjoyed the course delivery.

Lee was an exceptional trainer. He was very engaging and delivered the training in a interactive manner.

Nargas H · 10 Nov 2023
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A good training session good interaction

Sharon R · 10 Nov 2023
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Lee is a good trainer

Tichawona M · 09 Nov 2023
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Great interactive delivery. Kept it interesting and light.

Jenilee R · 09 Nov 2023
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Very practical and educative,satisfied

Edmond O · 09 Nov 2023
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really enjoyed myself today at training normaly i don’t like attending and try avoid but happy to be here today and lee is a fantastic trainer hope to see him again ! made me feel confident

leigh h · 09 Nov 2023
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Response: Hi Leigh, thank you for the great feedback. It's lovely to here that you enjoyed the course and the way it was delivered. We hope this gives you confidence attending further courses. We'll be sure to let Lee know you enjoyed the course delivery.