RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Excellent management of class, despite someone the student talking too much distracting the class unknowingly, The trainer was able to put everyone in order in good time . Excellent with the physical training also, making us aware of the possible risk of participating in the physical training and confirming I was in good health to participate. Quite alot to say about the trainer. Calm and friendly, ready to provide answers to all questions.

Emmanuel A · 16 Nov 2023
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Response: Hi Emmanuel, Thank you for the lovely feedback. I have personally sent Liam an email congratulating him on an excellent course. Thanks again for taking the time to leave feedback.

Excellent trainer

Samuel O · 16 Nov 2023
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Enjoyable course 100%

Linda W · 16 Nov 2023
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Lovely refresher to the two day course, trainer worked well even under assessment.

Connor B · 15 Nov 2023
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Response: Hi Connor, thank you for taking the time to leave feedback. We are glad to hear you enjoyed the course. We will ensure we pass your feedback on.

Very clear and lots of reassurance given met all our aims and refereed our memory

Bridgit P · 15 Nov 2023
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Very informative and well given.

Sandra N · 15 Nov 2023
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Really good to refresh and ensure confidence in my ability to use the training correctly.

Julie R · 15 Nov 2023
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Response: Hi Julie, thank you for leaving positive feedback. We are glad to hear you enjoyed the refresher, and that this has enabled you to feel more confident in your role. We will ensure we pass your feedback on.

Very good

Debbie K · 14 Nov 2023
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Really enjoyed the course Jon was fun

Linda P · 14 Nov 2023
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Bigger room would work better

Karen B · 14 Nov 2023
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Response: Hi Karen, thank you for taking the time to leave your constructive feedback. We will ensure this is explored for future courses.