RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Becky and Rosie were brilliant, very knowledgeable and kept us engaged. Really good at what they do x

Gemma H · 06 Mar 2024
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Response: Hi Gemma. Thank you for taking the time to leave feedback. It sounds like a great training session. I will ensure we pass your feedback onto both trainers.

Fantastic trainers made be feel very comfortable excellent training very informative

Rachel e · 06 Mar 2024
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Good training,

Connie H · 06 Mar 2024
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Absolutely loved it. The roulette game was a good addition to the training and helps to break down the training. Also helps the group to be calm and to have fun.

Lisa G · 06 Mar 2024
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Response: Hi Lisa. Thank you for taking the time to leave positive feedback. We are glad to hear you enjoyed the course delivery and group exercises to support learning. We will ensure we pass your comments on to Becky.

Lee is a fantastic trainer and very dedicated & professional to his roll

Lucy F · 04 Mar 2024
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Lee was very welcoming and kept everyone engaged well considering it is a long course Definitely recommend:)

Katie M · 04 Mar 2024
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Response: Hi Katie. Thank you for the great feedback, It's lovely to know you would recommend the training

I really enjoyed the training, kirsty is a great trainer, very good and clear. Made all staff feel comfortable.

Toni T · 29 Feb 2024
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Response: Hi Toni. Thank you for taking the time to leave positive feedback. It's great to hear you enjoyed the course delivery and you felt comfortable throughout. It was great to meet you all again.

I really enjoyed the refresher course I took. Kirsty was very good, clear and understanding making all of the staff feel very comfortable and confident. What we have learnt we have implied and will continue to use within our workplace.

Mia L · 29 Feb 2024
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Enjoyed the course, trainer very helpfull and abliging and easy to speak to.

Mary T · 29 Feb 2024
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Great refresher two day course. Kirstie was very pleasant, freindly and knowledgeable

Virginia S · 29 Feb 2024
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