RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Very well paced and learned a lot from the course

Qami B · 26 Mar 2024
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Great course update. Good to refresh and give a update. Good venue & facilities. Thank you.

Julie R · 26 Mar 2024
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Amy is a really good trainer, very knowledgeable.

Luke S · 26 Mar 2024
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Response: Hi Luke. Thank you for your positive feedback, we are really glad you enjoyed the refresher course content and delivery by Amy. We will ensure we share your feedback.

I enjoyed the course today and think both trainers explained the tasks good

Emma G · 26 Mar 2024
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Training was well led and well explained . Caroline was very thorugh

Lisa w · 21 Mar 2024
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Response: Hi Lisa. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the course delivered by Caroline. We will ensure to let her know.

Very informative

Andrew J · 12 Mar 2024
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Really good refresher. Thankyou

Stephanie T · 12 Mar 2024
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Response: Hi Stephanie. Thank you for taking the time to leave positive feedback. We are glad you enjoyed the course delivery by Aimee. We will ensure we share your feedback on.

Aimiee did really well and was i Very informative. Well done aimee and take care. Bridie xx

Bridie G · 12 Mar 2024
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Response: Hi Bridie. Thank you for taking the time to leave feedback. It's great to hear that Aimee's first course was received well. We know that she will an asset to the training department at EMH.

Relaxed well delivered informative course very enjoyable

Debbie R · 08 Mar 2024
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Response: Hi Debbie. Thank you for takin the time to leave feedback. It's great to hear you enjoyed the course and delivery by Kieran. We will ensure we pass your feedback on.

Very well delivered, Kieran is friendly knowledgeable and approachable, fantastic training.

Anne W · 08 Mar 2024
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Response: Hi Anne. Thank you for taking the time to leave detailed feedback. We know that our Associate Trainers work very hard to deliver high quality courses. I will personally send Kieran an email to share your comments.