RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Very informative and enjoyable, thankyou

Lorna W · 22 Apr 2024
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Enjoyable course. Trainer very knowledgeable about the support needed

Kim M · 22 Apr 2024
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Good course. Great content

Sharon B · 22 Apr 2024
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Response: Hi Sharon. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Kieran. We'll ensure we let him know.

Well lead course, trainer very knowledgeable. Made everyone feel at ease.

Vicki B · 22 Apr 2024
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Response: Hi Vicki. Thank you for your feedback, we'll be sure let Kieran know you enjoyed the course delivery.

Very good course ...learn new things trainer did well

Michelle J · 17 Apr 2024
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Response: Hi Michelle. Thank you for the feedback, we'll be sure let Caroline know you enjoyed the course delivery.

Was easy to talk within the group

Helen J · 17 Apr 2024
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Response: Hi Helen. Thank you for the feedback, we'll be sure let Caroline know you enjoyed the course delivery and you felt comfortable throughout the discussions.

Very interesting and very informative learnt a lot

Sue J · 17 Apr 2024
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Brilliant

Carl M · 17 Apr 2024
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Fantastic, good refresher delivered well.

louise S · 17 Apr 2024
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Lyndsey was very patient with all staff doing all moves Lyndsey didn’t rush anyone and very calm and relaxed environment

Zoe C · 17 Apr 2024
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Response: Hi Zoe. Thank you for your feedback. It's great to hear that you felt supported throughout and also enjoyed the refresher course delivered by Linsey. We'll ensure we let her know