RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 1,251–1,260 of 3,272 reviews

Sort by

very good knowledge

donna w · 16 Aug 2024
Helpful review?YesNo
Report review

Went quickly, enjoyable and comfortable with staff and trainer. Interesting and relaxed.

JODIE S · 16 Aug 2024
Helpful review?YesNo
Report review

very good and very good understanding

jacky b · 16 Aug 2024
Helpful review?YesNo
Report review

Throughly enjoyed thr course and content.

Melanie K · 16 Aug 2024
Helpful review?YesNo
Report review

Liam made the course enjoyable he was there to help when needed he made it very easy to follow and had a laugh with the group which made you feel relaxed thanks Liam hope when we refresh the course it will be you again

Dawn S · 16 Aug 2024
Helpful review?YesNo
Report review

Response: Thanks Dawn for sharing this lovely feedback. It's great to hear you enjoyed the course delivery by Liam and you felt relaxed throughout. We will ensure we share your feedback.

Kieran was very interactive with everyone. Course was very informative and I feel refreshed on breakaway techniques. Kieran is a great trainer.

Bronwyn S · 14 Aug 2024
Helpful review?YesNo
Report review

Very expressive and knowledge filled session. The practical aspect was very instructive and practicable. Wonderful tutor always ready to clarify questions

Toluwalope O · 14 Aug 2024
Helpful review?YesNo
Report review

Well worth refreshing every year to keep up to date with all relevant information. Great trainer, made it interesting and fun. Break away techniques are always useful to refresh.

Amy R · 14 Aug 2024
Helpful review?YesNo
Report review

Response: Hi Amy, thanks so much for the wonderful feedback about your refresher course. Glad you got something from the training with Kieran.

Refreshed on my knowledge which I knew.excellect course

Joanna F · 14 Aug 2024
Helpful review?YesNo
Report review

Very engaging and knowledgeable. Comfortable learning environment

Loraine V · 14 Aug 2024
Helpful review?YesNo
Report review