RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,131–1,140 of 3,192 reviews (5 star)

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Good content room too small

Teresa C · 08 Oct 2024
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Response: Hi Teresa. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the course and we will ensure your feedback is shared with the trainer regarding the room size to review internally.

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Good info and practical

Ja A · 08 Oct 2024
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The course was delivered well and kept me engaged throughout

Shannon H · 04 Oct 2024
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Great course, mixture of activities keeps learners engaged. Good content and relatable to our setting. Jack was engaging with all learners and very knowledgeable giving his own experiences.

Jordon D · 04 Oct 2024
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Really good informative course trainer jack made this an enjoyable course with good learning skills.

Anthony S · 04 Oct 2024
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I found the refresher course really helpful. Jack was really good at keeping the group engaged and made it enjoyable despite him not feeling his best on the day.

Gemma W · 04 Oct 2024
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Brilliant course lovey trainer jack

Suzanne O · 04 Oct 2024
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Great training. Liam was very thorough and made sure everyone understood.

Gail M · 01 Oct 2024
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Liam was very good and was very helpful with doing different pbs moves . Liam showed us different d escalation strategies .

Alice S · 01 Oct 2024
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Engaged with the class well Patience Made it easy to follow Another great yearly refresher thanks liam

Anne-Marie W · 01 Oct 2024
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