RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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The day was a useful refresher, and helpful to talk through real life examples in the workplace

Melanie B · 15 Oct 2024
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Response: Hi Melanie. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the course and delivery and this was relatable to your role. Thanks again!

Great knowledge refresher

Lindsay D · 14 Oct 2024
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Very knowledgable trainer. Always open and willing to answer any questions asked and has good advice to offer.

Nine M · 14 Oct 2024
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A very enjoyable course. Linsey as alway's makes the course fun

Lynn D · 14 Oct 2024
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Linsey is very helpful when you do not understand something in the course. Also the techniques are shown in a clear and helpful way

Luke F · 14 Oct 2024
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Lindsay was very informative and made the course enjoyable with group decisions and sharing her own experiences which was very interesting

Sarah M · 14 Oct 2024
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Lindsay was brilliant lot of information given

Christine M · 14 Oct 2024
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Good

Victor M · 14 Oct 2024
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I found the course very Interesting, linsey was very engaging and made the course enjoyable. I enjoyed refreshing my knowledge and skills

BEVERLEY D · 14 Oct 2024
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Response: Hi Beverley. thank you for you wonderful comments about the training and your trainer. We'll be sure to let Linsey know.

Good content room too small

Teresa C · 08 Oct 2024
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Response: Hi Teresa. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the course and we will ensure your feedback is shared with the trainer regarding the room size to review internally.