RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,335 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 91–100 of 151 reviews (4 star)

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Delivered by Lee Lots of noise/music coming from other rooms - not a great learning environment

Mandy F · 18 May 2022
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Fun, concise training. Lee was knowledgeable of the course delivered.

M · 01 Apr 2022
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Lee is a friendly guy. Very professional and room was set up ok

Maggie C · 01 Apr 2022
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I like the informality of the group. The theory was very informative and made sense. A hand out with all the taught information would be helpful. The practical techniques were taught in a professional way, with consideration for peoples self consciousness. I think the whole training session could be done a little quicker.

Janis K · 01 Apr 2022
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Informative and enjoyable training. Helped me to remember the theory and practical. Useful practice for breakaway techniques. Lee is calm, patient and knowledgeable.

Michelle D · 01 Apr 2022
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Very good

Nargas H · 14 Dec 2021
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Lee was very clear and did listen to what you had to say and hopefully he can help.

Kathy H · 09 Dec 2021
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Good knowledge

Jacqueline P · 14 Oct 2021
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Liked the presenter and the course content.

Tony C · 14 Oct 2021
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Lee has been an excellent trainer, very illuminating

Linda H · 08 Oct 2021
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