RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,071–1,080 of 3,192 reviews (5 star)

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easy to understand and practical

Csaba N · 30 Oct 2024
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Very interesting content, relevant to my job. Tutor easy to get on with.

Jane F · 30 Oct 2024
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Becky was really informative & made everyone feel at ease getting everyone involved. Friendly personality professional delivery. Thanks

Angela M · 30 Oct 2024
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Response: Hello Angela, thank you for the great feedback on Becky and we're so glad you enjoyed the course.

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Found it quite triggering today but I’m glad for the experience and I’m excited to use what Lee taught me to refresh my wisdom and reassess my life and heal my inner child

Connor B · 29 Oct 2024
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This is a refresher course for me, it was really good. The trainers are really good and make it fun and very knowledgeable. Lee was great 👍

Beckie H · 29 Oct 2024
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Although it's a refresher course, I enjoyed it very much. Lee is good at his job. Thank you.

Mary-Grace C · 29 Oct 2024
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Lee is a brilliant trainer. Really knowledgable and person centred. Ensured everyone understood the detail within the training and made the overall course enjoyable!

Billy M · 29 Oct 2024
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It was good to refresh with what we had previously learnt and are teaching our staff to use. Lee was very explanatory and gave relevant examples and life experience whilst making you feel comfortable to practise. Great trainer

Vicky J · 29 Oct 2024
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Lee was very knowledgeable and engaging and the course was delivered at a good pace.

John M · 29 Oct 2024
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The refresher on break away techniques was really useful as I haven't had to use any since my last training. Due to the training being so recent, the theory side was still reasonably instilled. I have used the PBS approach with both staff and customers and found it really works well. Lee as ever was fantastic in his approach to learning and used real life examples so this helped me to put the learning in real life context.

Adele W · 29 Oct 2024
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Response: Hi Adele, thank you for taking the time to leave such a wonderful comment on the training and our trainer Lee. It's so great to hear that you have put the training into practice and have found that it works really well!