RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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wendy e · 20 Dec 2024
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Linda was a great trainer. The practical element was very helpful to revisit the breakaway interventions and it was an engaging session. The theory session was helpful to review the STEPS model and arousal model.

Alicja M · 18 Dec 2024
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The trainer is well versed in in the exercises and the sequence. Was explaining eloquently. Very supportive when helping too

Anna M · 18 Dec 2024
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The morning session involved lots of discussion around learners and the school's ethos. However, I personally benefit from recapping the key elements of the original training. It felt more of a relaxed discussion as opposed to a learning a session. The afternoon session was great. Recapping all of the physical breakaways was really beneficial and helped me remember them should I need to use any in the near future. Overall, it was a great day day, thank you!

Charlie J · 18 Dec 2024
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Response: Hi Charlie, thak you for taking the time to leave detailed feedback. A refresher is a day to cover anything that learners feel they want to look at and I am sure that your trainers will look into this in the future. I'm glad you had a great day overall!

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Enjoyed

Marie H · 17 Dec 2024
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Brilliant trainer and concise

Marc A · 10 Dec 2024
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Very good course. Nicely presented. Trainer very knowledgeable.

Christopher T · 10 Dec 2024
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Response: Hi Christopher, thank you for your lovely feedback on the training and on Amy your trainer.

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Amy was a fantastic trainer

Sarah P · 10 Dec 2024
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Excellent trainer.

Leah H · 10 Dec 2024
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Amy lovely trainer explained really well

Kelly D · 10 Dec 2024
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