Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.
Generated from recent reviews; may not reflect every review
Showing 1,011–1,020 of 3,192 reviews (5 star)
Trainer had lots of knowledge and made the day fun.
Excellent service Very informative and educative
Always an interesting course. But would prefer to do the written work at project and bring it to training especially as it is a refresher.