Showing 1–10 of 19 reviews
There were moments where it could have had more participation rather than the trainer speaking (particularly when covering the conflict styles). Also fairly basic if you're already fairly good at managing conflict, which most union staff are. Didn't really feel any better prepared on a practical basis
I think this course gives a good understanding of what conflict is, but it really does not address the “how” to deal with conflict.
Really positive and useful experience. Challenging and educational, with a lot of lively discussion facilitated by Jo.
The only additional thing I would have liked was focus on managing group conflict dynamics and inter organisational conflict otherwise I thought structure and content were good. Thanks :)