Showing 1–10 of 70 reviews
Very enjoyable course. Good practical exercises and well facilitated. Looking forward to applying some of these ideas in the real world.
Great course and easy to learn complicated concepts !!
Really engaging, diverse examples, practical exercises to keep attention and focus. A little challenging at times to consider applying to information management or service tasks, but useful principles and concepts.
Great interaction, I love the simulations examples to get us all involved and to apply the process. I’m excited to get started on our own projects now to apply everything even more!
Informative but led in a fun and engaging environment.
David is an excellent facilitator and presenter. He breaks down the content very well, with a great mix of activities and engagement.
Great course. Felt it was very useful and applicable once you break down the methodology into practical examples.
Very interesting course. Will certainly benefit our team and help identify process improvements. Thanks David.
David was a brilliant educator, I thoroughly enjoyed the course!