Showing 1–6 of 6 reviews (5 star)
Ross was a brilliant trainer who was noticeably keen to listen to everyone and hear about their experiences. A great session and thoroughly useful.
Trainer was very honest and open and not your usual trainer type who just sticks to script - he used his own experiences and challenged the way we thought. He brought out the best in people and the group really opened up and was honest about things - it was such an eye opener. It was great to have the practical elements to the course too, it really drove home what the course was all about.
It is a difficult subject but I felt that Ross made it very relevant to everyday life and it was amazing how colleagues opened up and shared feelings and emotions. I felt I learnt more about my colleagues in a few hours than I had in several years of working with them.
I took a lot from the course, I now need to work hard to put the techniques into practice.
Superb course. The only way it could be improved would be to have had even longer - a full day or two.