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The course gave me valuable tools to multi manage different staff types and on different tasks/different task levels/task capabilities. It examines deeply, relationships within a business and the positive impact you can have through transparent communication. It is a holistic approach to business, it may be a new approach to some who attend and a lot to take on initially, but well worth putting full effort in to and completing the homework.
Ross is a great coach with loads of knowledge. Excellent post-training follow up and support.