Customised Training Course reviews

4.8 (833 reviews)
AI summary of reviews

Experienced, knowledgeable trainers make complex subjects clear, practical and engaging, using real-life scenarios, demonstrations, videos and opportunities to practise. Attendees value the interactive delivery, supportive explanations, question-led discussion and well-structured sessions, often describing them as enjoyable and easy to follow. The learning refreshes and builds confidence in applying safe, person-centred techniques, communication and best practice at work, with useful guidance that transfers directly to day-to-day care.

Knowledgeable trainersPractical learningInteractive delivery

Generated from recent reviews; may not reflect every review

Showing 41–50 of 109 reviews (4 star)

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The trainer was clearly not given enough notice about the location - this was not his fault. I found the trainer very good and knowledgeable, there was more knowledge imparted than usual on the refresher. The slides did not contain some of the knowledge imparted. I think there was a misunderstanding among our group - some delegates took offence to something that was said however I think they misunderstood the trainer's meaning - I thought he was very good.

Lydia F · 02 Feb 2026
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Update on the skills learned

sijimon j · 02 Feb 2026
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Trainer was excellent

Mesharck K · 14 Jan 2026
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Enjoyed the training

Jennis B · 13 Jan 2026
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Good

Rajandeep K · 09 Jan 2026
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Didn’t cover some topics such as self defence which was covered for our colleagues, and we also had non medical staff for resus who could have benefitted for more information on how to complete resuscitation

Rhiannon C · 17 Dec 2025
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Natalie and Sharon both know well what they are doing. The only improvement I would recommend is to add more videos or make slides more interesting than to only make them descriptive.

Devesh B · 17 Dec 2025
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Sharon’s demonstrations were excellent and she kept the group engaged and interested.

Danielle K · 17 Dec 2025
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Was good however some theoretical elements are not relevant

Georgie C · 17 Dec 2025
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The venue was ok, but the company didnot provide lunch for the participants

Elizabeth I · 12 Nov 2025
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