Customised Training Course reviews

4.8 (738 reviews)
AI summary of reviews

Experienced, knowledgeable trainers make complex subjects clear, practical and engaging, using real-life scenarios, demonstrations, videos and opportunities to practise. Attendees value the interactive delivery, supportive explanations, question-led discussion and well-structured sessions, often describing them as enjoyable and easy to follow. The learning refreshes and builds confidence in applying safe, person-centred techniques, communication and best practice at work, with useful guidance that transfers directly to day-to-day care.

Knowledgeable trainersPractical learningInteractive delivery

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Didn’t cover some topics such as self defence which was covered for our colleagues, and we also had non medical staff for resus who could have benefitted for more information on how to complete resuscitation

Rhiannon C · 17 Dec 2025
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Natalie and Sharon both know well what they are doing. The only improvement I would recommend is to add more videos or make slides more interesting than to only make them descriptive.

Devesh B · 17 Dec 2025
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Sharon’s demonstrations were excellent and she kept the group engaged and interested.

Danielle K · 17 Dec 2025
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Very nice and active learning

Eleni K · 16 Dec 2025
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Terrorism is not relevant to go through in great detail. Mental health in safeguard wasn’t mentioned in detail and applicable to us

Patricia B · 16 Dec 2025
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The course content focused too much on sections that were not directly applicable to us. The trainer spent too much time and went into too much detail on terrorism, child safeguarding and self defence and not enough time on adult safeguarding, mental health etc. No time was spent on incident reporting which would have been more useful. The trainer stood at the front talking and very few slides were used or shown so it was difficult to maintain interest. A couple of videos were shown that were quite dated. Generally I do not feel the training was useful.

Sarah N · 16 Dec 2025
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Brilliant class Very detailed

Adeyemi A · 11 Dec 2025
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Well explained and demonstrated

Ifeoma N · 11 Dec 2025
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Great experience

Anthony A · 11 Dec 2025
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I had a Great and nice experience today.

Ayo A · 11 Dec 2025
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