The Trainner was amazing and the class was engaging from beginning to the end What have you gained from this learning and development session? Was it what you expected? I gained a better understanding of my responsibilities as a care worker and learned practical skills that will help me provide safe, person-centred care. The session improved my knowledge of best practice, communication, safeguarding, and maintaining the dignity and wellbeing of the people I support. It met my expectations and provided useful examples that I can apply in my daily work. What are you going to do differently when back in your setting? I will be more aware of following best practice and organisational policies at all times. I will communicate more effectively with the people I support, encourage their independence, and ensure that any concerns are reported promptly. I will also reflect on my practice regularly to identify areas for improvement. What impact is this having on: • Your practice * Increased confidence and competence in carrying out my role. * Better understanding of policies, procedures, and person-centred care. * Improved communication and record-keeping. • People we support * They will receive safer, higher-quality care. * Their dignity, choices, and independence will be promoted. * Improved outcomes through effective communication and support. • The organisation * Supports compliance with regulatory and organisational standards. * Contributes to a positive reputation for delivering quality care. * Helps create a safer and more effective working environment for staff and service users. If you tell me the course title (e.g., Safeguarding, Medication, Moving and Handling, First Aid, Dementia Awareness,CPR etc.), I can tailor the answers specifically to that training.

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Vivian F, 24 Jun 2026