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Course was really interesting and thought provoking. But would be good to understand how to deal with customers and that power balance.
Claire is such a great trainer - engaging, encourages collaboration and makes herself available for more guidance if further information is needed.
Clare was engaging and ensured the interaction was there. Good training session.
Fantastic facilitator, always enjoyable and engaging sessions
I enjoyed throughout the whole session, the explications and materials were presented in an informative manner, and raised awareness and provided with much reflection opportunities and guidance on how to act and behave the most appropriate and professional way.