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Trainer has a very good way of explaining and the use of the white board was very good .
Very educational and well delivered course. Spencer made us feel comfortable and at ease by being friendly and making jokes but keeping things professional.
Great informative course, plenty time to practice and ask questions.
Overall feel that course is extremely beneficial and could be offered more often maybe every 6 months
Two amazing women working as team and improving our knowledge
Wish to attend the ILS course every 6 months because we very very rarely use this and need to refresh the skills