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Really good course with a lot of important/interesting information. Enjoyed the practical session with helpful guidance that I will carry onto daily practice.
Steve delivered the course with accuracy and knowledge in the field and also with humour when timing allowed
Stev very good at his job breaks down the power point
Overall course is good.Very nice practical experience and very well presentation.
Training was great learnt everything I could have about service avoidance and using the CAT and Genny.
Very clear explanations by the trainer, all covered and very interesting and useful practical exercises.