Effective Middle Management - an essential skills programme reviews

Unfortunately I believe the group as a whole agreed during the training yesterday that the standards seemed to slip from day 1 to day 3. Whilst the content of the course was still good it was frustrating that the surrounding aspects let it down, water being cold for tea/coffee, never had scones provided on any of the days as it said, menu items missing for lunch, printouts not available until 2 hours in, final presentation not available in printout version. Whilst the new meeting room is at a higher standard I would say the service is what makes a place like this work.