Investment Counsellor : Essential Skills: Powerful Awareness and Critical Negotiation Reviews

The course included a number of practical best-practice sharing, that I will be able to implement immediately to strengthen relationships with clients and internal stakeholders

I really enjoyed the practical usefulness of the course. It was great to share best practices & get insights from peers on how they would handle real life situations. I particularly enjoyed the role plays which allowed to put oneself in the position of the client & see how others might tackle challenging conversations.

Really enjoyed, good moment away from desk day to day

Would be worth sharing the slides!

- Engaging - Might worth having the most something more energetic post lunch (as people tend to be a bit sleepy after lunch)

Engaging conversations initiated from the facilitators that cultivated new thinking on how to speak with clients.

Thea and James were very inspirational- from the initial email with their introduction details to the warm reception we received at the meeting. The course has been well planned and guided.. their style of leading the audience to make their own conclusions, which provided audience ownership.