Investment Counsellor : Essential Skills: Powerful Awareness and Critical Negotiation Reviews

The content was two light for a two-day training. The content and material were very basic, nothing new. There were a lot of repeats during the two days.

I like very much the content of the course , though I feel that it should also bring more content and tips , on the top of the one shared by peers.

The course included a number of practical best-practice sharing, that I will be able to implement immediately to strengthen relationships with clients and internal stakeholders

I really enjoyed the practical usefulness of the course. It was great to share best practices & get insights from peers on how they would handle real life situations. I particularly enjoyed the role plays which allowed to put oneself in the position of the client & see how others might tackle challenging conversations.

Really enjoyed, good moment away from desk day to day

Would be worth sharing the slides!

Enjoyable and useful. Having been sceptical coming in, I am glad to have done the course and can see how it can help me.

- Engaging - Might worth having the most something more energetic post lunch (as people tend to be a bit sleepy after lunch)

Paul was a very engaged facilitator, and was willing to go with the flow based on the room’s reactions and interactions which I think made the course more enjoyable and helpful. Craig was also engaging but stuck more to a script and didn’t probe the room as much.

Engaging conversations initiated from the facilitators that cultivated new thinking on how to speak with clients.