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I appreciate the effort put into the training, but I felt it could be improved. In my opinion, the content seemed a bit too generic and lacked practical examples, which would have made it more engaging and useful. It gave me the impression of being more like a social media-style presentation rather than a structured training. I want to highlight that I previously attended a customer training from the same instructor, and it was excellent. That’s why I believe this particular session might not have been as well-prepared as the previous one. Adding more real-life examples and detailed explanations could make a big difference.