EUSR SHEA Water Reviews

Fantastic presentation

Excellent training

Excellent trainer, clear and concise instruction and more importantly enjoyable

Very, very unimpressed with support on the 0800 number, namely Erin and Katie. I set up to try and join the course at 8.55am, fully aware that the course started at 9.15am. My joining instruction email had been automatically deleted by Google mail and I had tried everything I thought I had in my armoury to try and get on the course, ie calling colleagues on the same course, going through TAP, calling my training department etc with no success. I then googled Goldtaps contact details (as I didn't naturally have them) and called the 0800 number. I was met by two different people telling me that the course started at 9.15!!!!!!! It was by now 9.20 and despite me explaining the situation, they had very much a computer says no attitude and told me, that I needed to book onto another day. I was by now beyond frustrated and very much unsure what to do. Luckily my colleague who had not originally answered his phone, called me, sent me the joining instruction email and the trainer very kindly let me join the course!!!!

Well presented. Rachel was very clear and knowledgeable on the training

Very good

Thank you Rachel, it was a great course and I really enjoyed it, thanks again for your help

Very good trainer

Thank you to Rachel for the training.

Fantastic course well organised and presented