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- Assertiveness and Influencing Skills, run by London Market Training
- This course focuses on developing essential skills in self-management and assertive interpersonal communication. It is designed to help participants distinguish between assertiveness and aggression,
- Duration:
- 1 Day
- Locations:
- London

- Emotional Intelligence, run by Reed Business School
- 1 Day Training In - Company.
- Duration:
- 1 Day
- Locations:
- Birmingham, Bournemouth, Brighton, Bristol, Cardiff, Coventry, Croydon, Surrey, Edinburgh, Exeter, Glasgow, Jl&P, Little Compton, Nr Moreton-In-Marsh, London, Manchester, Newcastle Upon Tyne, Norwich, Richmond, Surrey, Scunthorpe, Staines, Middlesex, Uxbridge, Middlesex, Warrington

- Practical Suggestions for Working with Anger, run by Happy
- A course for anyone experiencing or affected by anger in the workplace. During the day, we will look at the purpose that anger serves, how to identify its onset, understanding the role of physical sensation and thinking,
- Duration:
- 1 Day
- Locations:
- London

- Managing Difficult Situations on the Telephone, run by Cosensa Learning and Development
- This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a custo
- Duration:
- 1 Day
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling

- Spelling and Grammar: Getting it Right, run by Happy
- This course will make people more capable and confident by showing them how to write grammatically, punctuate correctly, and effectively structure and layout letters and emails..
- Duration:
- 1 Day
- Locations:
- London
