About this course
Change is now a constant feature of the modern workplace. Organisations continue to adapt to evolving technologies, hybrid working, restructuring, economic pressures and changing customer expectations. How individuals respond to change can have a significant impact on morale, productivity and team performance.
This course explores the practical and people-focused aspects of change management. Delegates will gain a greater understanding of why people react differently to change and how leaders and employees can positively manage uncertainty, resistance and transition.
Through discussion, reflection and practical activities, participants will develop strategies to support themselves and others during periods of organisational and personal change.
The webinar is delivered by a Certified Online Learning Facilitator.
What you will learn
Learning Outcomes
By the end of this course, delegates will be able to:
- Understand the main drivers and impact of organisational change
- Recognise different responses and behaviours during change
- Identify practical strategies to adapt positively to change
- Communicate more effectively during periods of uncertainty
- Support colleagues and teams through the change process
- Apply techniques to reduce resistance and encourage engagement
Course Content
- Understanding Change
- The key components of change
- Processes
- People
- Organisational culture
- Common drivers for workplace change
- Behaviour During change
- Recognising emotional and behavioural responses to change
- Leading Through Change
- The role of communication during change
- Building trust and engagement
- Supporting individuals through uncertainty and transition
- Leading teams positively through change initiatives
- Managing Resistance
- Why people resist change
- Identifying barriers to change
- Practical techniques for overcoming resistance
Recent reviews
It was really an excellent program and learnt how important the commnunication is. Also the course was presented by the trainer very well.
Fantastic course, very interactive, not like the usual webinars that I have attended in the past. Would really recommend this course if you / your company is going through change and need further skills to ensure success.
The course was very interactive and very well delivered. i was expecting the course to be a little dull and not very useful but the trainer kept everything moving along at a good pace and involved everyone all the time. I think this would be a very valuable course for all HR staff to do and anyone who has had to change their working practices personally and/or are helping others to adapt to a new way of working.