Beating Email Overload with Outlook

Description

What do you hate about email? The most common complaint we hear is that email can take over your day – you open Outlook and before you know it, it’s 4pm and you’ve not achieved anything on your ‘to do’ list for the day.

In response, we have created this half-day course to give you a radical new approach to your email that will help you to free up time for the big things you want to achieve. It will also leave you with the technical skills to deal with your emails more efficiently, so you feel in control. It has been designed for users of Outlook 2013/2016.

What you will learn

What You Will Learn

This course will give you lots of ideas for effective Outlook email management to help you to stay focused on what matters most. You will also consider alternative ways of communication that may be more appropriate, such as Skype for Business.

Please note – if you have headphones please bring them for the Skype for Business session.

You will learn:

Tools to better manage the email that’s already sitting in your mailbox
Radical approaches to email that will make you productive, not just busy
Good email practice – better ways of using email so you and your team are making things easier for each other
Alternative ways of communicating, using IM or calls to lighten the email load

Timetable

Session One: Speed up everyday tasks

Search For Emails
Sort your emails
Create Tasks
Flag messages
Create Quick Parts
Set up Rules To file away
Session Two: Improve Your Productivity

Good email practice
Turn off Outlook alerts
Send replies to someone else
Delay email(s) Delivery
Set expiry on messages
Recall message
@Mentions (2016 only)
Focused & Other folder (2016 only)
Eat 4 frogs
321zero
Session Three: Skype For Business

Setting your Presence
Use Instant Messenger
Make voice and video calls to more than one contact
Smarter communications with Skype for Business

Learners should be confident in creating and saving documents in Office as well as using Outlook.

This session will be taught in Outlook 2013/2016, but it will have tips relevant to users of older versions of Office.