Happy Reviews

I really enjoyed the pace of the course and all of the areas that were covered about email management. It was also great to have the trainer, Ed, ask the group lots of questions to ensure that each step was relevant and if we had previous familiarity with it. Ed was really engaging and made sure to go over any steps we needed clarity on.

Really helpful and friendly teacher in Pat

Presenter is excellent, very knowledgeable.

It was a really enjoyable course - Rachael was lovely and very knowledgeable and the content was really useful.

Really good course, I liked Mike's style. The presentation parts were concise & informative & polished. Interactive parts were well done, great pacing & guidance. Gave me a different outlook on process mapping as tool for continuous improvement.

Lovely training, definitely learned new things!

Great instructor, felt useful.

This is a comprehensive and useful course and helped remind me of functions that would make my inbox use more streamlined. Personally, I was looking for more tips and shortcuts on the existing functions but that might be a different course or even a bespoke session. This course was faithful to what was promised and in that respect, was very useful and appreciated!

A relevant topic, to understand and handle difficult persons, we come across in everyday' life. Its not work centric but can be applied in all types of difficult situations.

The course felt a little rushed at times and I would have liked to spend more times on the activities. Overall the facilitator did well to fit in the right amount of information with the time we had. I also enjoyed the interaction with the other participants and I learnt a lot from them and their experiences.