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Paul has an easy, friendly manner and creates an environment in which it is possible to offer ideas. He always looks for a positive way to provide feedback.
Interactive course with lots of practical tips and well facilitated. The individual sessions were particularly useful.
Some interesting bits on behaviour and conflict resolution styles
found this session particularly useful - good balance of food for thought and practical tips and advice
I am enjoying the course and the pre work although it is difficult to find time to fit this in
Good relevant topics. Good balance of discussion on concepts.